Support · Effective July 19, 2026

Help for your next good week.

Quick answers and a direct route to Mealiva support.

How many plans are included?

An active Mealiva Pro subscription or eligible trial includes up to 10 successful complete-plan generations in each rolling seven-day period. Failed, cancelled, and timed-out attempts do not count. The oldest successful generation opens another slot after seven days, and a short lock prevents duplicate requests while a plan is being built.

How do I restore a purchase?

Open Settings in Mealiva and choose Restore Purchases. Use the same Apple Account that made the purchase.

How do I cancel?

Open iPhone Settings, tap your name, choose Subscriptions, then select Mealiva. Deleting Mealiva does not cancel an active subscription.

Where are my preferences stored?

Preferences and the generated plan are stored locally on your iPhone. Preferences are sent only when you request a plan. See the Privacy Policy for provider and retention details.

What if a meal contains something I left out?

Do not use that suggestion. Update your excluded ingredients before the next plan and contact support with the meal name and language so the matching quality can be improved.

Contact support

Email contact@burakani.dev. Include what you were trying to do, the displayed error, iOS version, Mealiva version, and your anonymous support ID when relevant. Never email passwords or payment-card details.